About us

We are E-commerce Experts

We are specialists at converting E-commerce visitors into customers and to retain them.

Our clients have experienced vast revenue increases in the range of 15% – 300%, based on higher Customer Conversion- and Retention rates.


CustomerSense was founded in 2004 by Benjamin Gundgaard.

Very early on, CustomerSense delivered substantial business results and today CustomerSense is one of the most renowned E-commerce Consultancies.

CustomerSense - Services

Our services


We design world-class E-commerce stores for desktop, tablet and mobile.


User tests and Expert Evaluations that help you sell more.

Speaking & training

Keynotes and staff training.

Business cases

Learn more about our business cases.